PayUMoney — Refund not yet received - IGNOU

Address:

Pathanamthitta, Kerala

Transaction ID: [protected]
Amount: 14800
Transaction date: 07.01.2023
I cancelled my MBA admission in IGNOU. They told me that my application fee will get refund. After that I got a mail from Payu that my amount got refunded. But the amount which I payed the money is deactivated by bank. So amount is not credited yet. Bank told me that the amount will not credit if the account is not exists, and also the amount will bounce back to the sender. The amount is stucked somewhere, please help and kindly give an update.