[Resolved]  PayUMoney — refund of 6499 rs. not received from payu money

Address:Gondia, Maharashtra, 441614
Website:Payu money

I have made transaction with payu money on 9th june 2018 at 9=16pm via rupey debit card no.607089*3536 by 6499rs. To marchant account.6499 rs. Deducted from my bank account by transaction i'd number[protected] but it is not credited to marchant. For this deducted amount.
After asking to marchant 6499 rs. Not received to merchant.
6499rs. Credited to payu money account.
After so many emails payu money accept that 6499 rs.in payu money.
After payu money told me they will send refund to my bank account.
On 15 th june payu money inform me they credited 6499 rs to my bank account via transaction i'd[protected]. But i have not received any refund from payu money to my bank account.
Payu money shared fake transaction i'd number with me.
When i will get refund.
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Jul 18, 2018
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2018
PayUMoney Customer Care's response
Hey,

Please note that this is a successful TXN at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly.
Regards,
Team PayU
Jun 21, 2018
Updated by Bhunesh01
Refund issue.payu money team making fool to Marchant and me.see attached image.

Jun 22, 2018
Updated by Bhunesh01
Thanks Admin I got refund from Payu money. thanks again for your help.
According to your support Payu money team return my money in bank account.
Jun 23, 2018
Updated by Bhunesh01
Solved
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