[Resolved] PayUMoney — refund of failed transaction (college fee, huge amount)

Shashank1993

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110096
Website:	www.payumoney.com

Hi, i used payu from portal of fore school of management to pay my fee of rs 3, 12, 500/-.
The amount has been deducted from my icici bank account, but the transaction is failed. I request you to refund the amount asap. As it is a huge amount and i need it in urgent basis to fill my fee else my admission is at stake.

Payment id:[protected]
Email id: rama. [protected]@gmail.com

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Oct 3, 2017

Complaint marked as Resolved

Resolved ! Thanks

PayUMoney customer support has been notified about the posted complaint.

Oct 02, 2017

Updated by Shashank1993 NOT RESOLVED !

Oct 02, 2017

Updated by Shashank1993 NOT RESOLVED!

Oct 03, 2017

Updated by Shashank1993 REsolved !

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Comments

[email protected]

from Bengaluru, Karnataka

I have paid the bescom bill of Rs.539, after type my otp the payment has been failed but the money received from bank. It was happened in two times.The payment id is[protected]. One payment is successfully done but the the other one transaction has been failed in two times. money received from bank in two times. pls take immediate action.

PayUMoney Customer Care's response, Oct 3, 2017

Verified Support

Hi,

Your transaction id's 164543098 has been refunded to your source account. Please contact your bank with the provided bank_arn: 30000872717270104733177.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU