[Resolved]  PayUMoney — refund of fees paid by payumoney gateway

Address:110089

I have done the payment of rs1221.62 at bharti vidyapeeth website for entrance test, the transaction gets failed but the balance is deducted from my bank account despite failing transaction.

My transaction details are:-

Merchant name bharati vidyapeth

Payment amount 1221.62

Payment id [protected]

Merchant website/store bharatividyapeeth. Edu

Date/time of payment [protected]:14:53.0

Failure message transaction declined by the issuer
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 16, 2018
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2018
PayUMoney Customer Care's response
Dear Abhi,

The transaction id[protected] is failed. In case of any accidental debit, the amount is auto reversed by the bank to your account within 3 to5 working days (excluding Saturday, Sunday and Bank holidays).

Request you to wait till today EOD. Feel free to get back to us for further assistance.

Regards,
PayU Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayUMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    3770
    Pending
    436
    Resolved
    2131
    PayUMoney Address
    7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
    View all PayUMoney contact information