[Resolved] PayUMoney — refund of money two times transaction happened | |||
I ordered book online of chartotar publication through payumoney at 08/10/2018 of rs 350.. My money deducted 2 times.. I also contacted chartotar publication they told me that only one time order is received by them and only 350 rs credited to their account.. But my bank account shows two time deduction of rs 350.. I paid total 700 rs.. Please refund my money back rs 350 Was this information helpful? | |||
Dec 1, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Oct 13, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |||
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