[Resolved] PayUMoney — refund on failed money transaction | |||||
I had done some transection for college fee respectively and those are failed. The transaction are debited are as follows: 1. Date - 25/01/18 ref/cheque no.: [protected]igacueliq6 transfer to 459 debited amount: 1555.05 2. Date-26/01/18 ref/cheque no.: [protected]igacuhgwq1 transfer to 459 debited amount: 1555.05 3. Date-26/01/18 ref/cheque no.: [protected]igacuhxen1 transfer to 459 debited amount: 1555.05 Since, the college didnt recieve the amount please refund the respective amount. Was this information helpful? | |||||
Mar 21, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Feb 14, 2018 PayUMoney Customer Care's response Hi Dilip, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU Transaction ID, Merchant ID and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, PayU Team | |||||
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