[Resolved] PayUMoney — Refund on unsuccessful transaction

[Resolved] PayUMoney — Refund on unsuccessful transaction

S Sudhan D Sep 17, 2022 Sep 19, 2022 This thread was updated on Sep 19, 2022

Hi Team - VI recharge done thru PAYUMONEY on 24th July 2022 for Rs.763/- was not credited to VI. Checked with HDFC bank said amount was debited with payumoney. Also I didn't received the refund within 48 hours. Cheque/ref#[protected].Please check and refund the money to my account. HDFC account# [protected], IFSC code - HDFC0000386.Thank you. Was this information helpful? No (0) Yes (0)
Oct 28, 2022 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Sep 19, 2022 PayUMoney Customer Care's response Hi, Please note that this is a successful transaction via PayU Id - [protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 63891f87a0efe9fa9cef in order to get the status at their end. Regards, Team PayU
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