1/11117,GALI NO.09,SUBHASH PARK,NAVEEN SHAHDARA, GALI NO 9, New Delhi, Delhi, 110032
Myself Rajeev jain, I have paid E.D.M.C.property tax for[protected] through H.D.F.C. Credit Card [protected] of Rs.590.81 dated 18.05.2019.Property Reference ID :[protected] amount deduct from my credit card but it is not reflecting on E.D.M.C.property tax site.Again on 20.05.2019 I have paid the amount of Rs.592.03 amount deduct from my credit card through your Gateway to E.D.M.C. this time E.D.M.C. shows the amount and generate the property tax Receipt on Property Reference ID[protected]. Also another Transaction which I have paid to E.D.M.C property tax[protected] through Same Credit Card of Rs.1, 182.63 dated 20.05.2019 amount deduct from my Credit Card but not reflecting on E.D.M.C. property tax site with Reference ID is[protected] again after some time I have paid the amount of Rs.1, 185.08 dated 20.05.2019 through your gateway now this time payment show and Property tax receipt generated.Kindly refund my double amount to HDFC Credit Card [protected] in the name of Rajeev Jain as soon as possible. I Enclose Credit Card Statement also Confirmation of Credit Card Department amount Deduction Letter from H.D.F.C. THANKS AND REGARD
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Sep 1, 2019
Complaint marked as Resolved
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jul 25, 2019
PayUMoney Customer Care's response Hi,
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
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