[Resolved] PayUMoney — refunding the amount

[Resolved] PayUMoney — refunding the amount

S S.Maha from Nattam, Tamil Nadu

This is my payment id:[protected], after paying the examination fee to manonmaniam sundaranar university, i can't get the downloaded form but i receive the payment receipt of your company. But i had received the message of the transaction in my mobile and to my email, but in the university website, it showing that i have not paid, but iam in need to get your refund amount, so please kindly take the steps as soon as possible. Was this information helpful? No (0) Yes (0)
Nov 6, 2017 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Oct 03, 2017 PayUMoney Customer Care's response Hi, We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end. Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, Team PayU
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BYTE'S CREATIONS

from Bardoli, Gujarat

Sir i have paid to st. aloysius college as a fee for second installment of first year amount rs 3350+40rs your convinience fees and my passbook shows debit balance of 3390 but st. aloysius site shows that fee not paid yet
sir my transaction details are in attachments please response faster as u can

PayUMoney Customer Care's response, Oct 3, 2017

Verified Support

Hi,

We are unable to trace the transaction details with the provided information. Request you to share the PayU Transaction id to get the status checked.

Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU