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PayUMoney — regarding fee not refunded

Address:Dan sugar Mill house no m-14 kashipur udham Singh nagar uttrakhand

Respected sir/mam
My name is ritik dubey I have paid my poytechnic entrance exam fee of amount RS 800 my payment id is[protected] on 11 April 2020 at 10:23:10 A.M
And my merchant transaction id is[protected]
But still in status my fee is pending why ?
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Apr 13, 2020
Updated by [email protected] Plz update me as soon as possible
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