[Resolved] PayUMoney — regarding payment id[protected] | |||
You told me to contact the bank... With arn number axi91100000000435193361509389958619 I contacted the bank and they told me that they have not received the amount... They told me that "how can payu can have your account details cause... You transferred the amount via phonepe... So they should give back the amount to phonepe.." Hence i request you that can you please provide me the proof that you have transferred the money back to my account e. G reference number of the amount transferred... The transaction id which you are mentioning to me "arn number axi91100000000435193361509389958619" is the id which was unsuccessful and this is not the id via which you have transferred the money back to my bank or wherever.. I request you the please refund the amount via a proper channel... Please send it back to phonepe.. Chintan maniar [protected] Thanks Was this information helpful? | |||
Nov 15, 2017 Complaint marked as Resolved I WOULD LIKE TO THANK CONSUMER COMPLAINTS FOR TAKING SUCH A GREAT PAIN FOR RESOLVING MY COMPLAIN..
THEY REVERTED BACK TO ME VIA EMAIL:[email protected]; [email protected]
THEY HAVE AT LAST REVERTED THE MONEY TO MY ACCOUNT AFTER SO MUCH EMAIL OVER AND OVER THEY MUST IMPROVE THEIR SERVICE FOR REVERTING BACK THE UNSUCCESSFUL TRANSACTION MONEY OTHERWISE THEY WILL LOOSE CUSTOMERS PayUMoney customer support has been notified about the posted complaint. Verified Support Nov 15, 2017 PayUMoney Customer Care's response Hi, Your concern has already been addressed over the email sent by you under the case number 01466029. Revert to the same for any more help or support. Regards, Team PayU | |||
 2 Comments | |||
Comments
yes my complain is resolved please close the issue thanks CONSUMER COMPLAINTS
PayUMoney Customer Care's response, Nov 16, 2017
Verified Support
Hi,
Thanks for confirming the same.
Regards,
Team PayU
Thanks for confirming the same.
Regards,
Team PayU
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
60%
Complaints
3771
Pending
436
Resolved
2132
View all 3771 PayUMoney reviews & complaints
7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
View all PayUMoney contact information
Your concern is already been addressed over the email sent by you under the case number 01549933. Revert to the same for any more help or support.
Regards,
Team PayU