[Resolved]  PayUMoney — Report - Fraud company - Gleam Global Services Private Limited

Hi, i want to bring to your notice that recently i have tried to purchase marketing Databse from https://www.databaseprovider.in run by Gleam Global Services Private Limited, i spoke to the customer support and as per the instruction given i paid INR 1999 on 15/sep/2021 in their website via payu payment gateway and in next 30 minutes they were suppose to send me the login credentials to download the database from their website. but till date even after multiple follow up on phone & mail, i am not getting any proper response from the team. I have a strong suspicion that it is fraud company they are disgusing with some IVR telecall system to make it look like a professional company. I strongly advise your team to do a proper security audit and ensure the merchant is removed from your list.
- regards sandeep
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Nov 6, 2021
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2021
PayUMoney Customer Care's response
Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query. Regards, Team PayU
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