[Resolved] PayUMoney — rta premium number auction amount

ram y

from Hyderabad, Telangana

Address:

Guntur, Andhra Pradesh, 522509

Hi i made payment for premium number auction in rta andhrapradesh website money has been taken 266005.9 rupees from my account and sent message to rta to payment failure because of this i lost my premium number auction and they forfeited 50k money i lost 266005.9 plus 50k and missed 9999 number i want to fight legally on payumoney, just because of them i lost auction and missed that number money also not received back to my account i have all evidences i want to fight with them legally if they process my money successfully i am the winner of the auction

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Feb 15, 2019

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2019

PayUMoney Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU