PayUMoney — Services are biased and no answers of calls & mails

Address:

Mumbai City, Maharashtra

We had made a payment to a merchant via payumoney thinking that it would be a safe deal and we dint get any services from merchant and we told the payu team regarding the same but they dint do a bit about it and we replied them everytime even when they always called on sunday but one fine day without doing anything to the merchant they just released money saying there was no response from us, though we replied and answered every mail and post they released payment we mailed & called them but there was no reply from there side..There customer care hardly answers and they always call on sunday. Please look into the matter and such companies who says to be safe gateway for payments are just biased to merchant and making the payment to buyer