[Resolved] PayUMoney — Settlement hold

[Resolved] PayUMoney — Settlement hold

K Kaiful Aug 30, 2022 Sep 2, 2022 This thread was updated on Sep 2, 2022

My payu merchant id 8542465 On 22/04/2022i received 27500 money through the payu payment gateway. But they put these amounts on hold. So i try to reach customer care but no response to date. But i got one reply "your account on hold" try after 210 days. Why im wait for these days it's our hard earn money and also paying all gst and things. Why you refusing to deposit our money to the bank account. It's looks like a fraud thing. I request your team please deposit our money or give me the refund option in our dashboard.. Don't play with us +1 photos Was this information helpful? No (0) Yes (0)
Oct 3, 2022 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Sep 02, 2022 PayUMoney Customer Care's response Hi, As per our record, our team has responded to you on the ticket- WQ[protected] as below: Please share the Invoice as we will not be able to release without invoices. OR We can refund this transaction back to its source (Customer account) after TDR deduction, and the same shall reflect in the respective account within 3-5 working days. Kindly approve. OR You will have to wait 210 days from the last transaction date. Regards, Team PayU
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