[Resolved]  PayUMoney — Settlement issue payu.

My payu merchant id 8497231
On 01/02/2022, 27/02/22, have received a total amount of RS. 608, 000/- money through the payu payment gateway from the clients for my business. But they put these amounts on hold. I tried to contact them many a times but in vain. As they requested I have submitted all the required documents but they are just careless and purposely doing this.
Just a message your amount is on hold pls submit the required documents. Even they sent a message you will receive a call in 24hrs to 48hrs but they never called. I have been harassed by payu for such carelessness. I try to reach customer care but no response to date. But i got one reply "your account on hold"
Why i need to wait to get my hard earned money. It's looks like a fraud thing.
I request your team please deposit our money