[Resolved]  PayUMoney — settlement not been given for 11.71 lakhs

Dear sir

My name is syed abhthair and I am dealing with payyoumoney for two years. all this years I have generated more than 2. Croes through there payment gateway, all the trancation will be settled to the bank within two works days . But now it’s three days

Now i has genarated sale of 11.71 lakhs and they have to settle the payment by yesterday, I have opened many tickets only the update witch I get is the relavant team will contact me shortly .

Last moth if November I have made payyoumoney a comission of 94000 inr . Even after giving them business like that I don’t know by are they holding my settlement it’s effecting my business since I’m not geting any update from superiors only I have reached here please help to get my funds back . Please check the picture witch I attached only this template I got always when I raised more than 5 tickets, it’s been more than 6 working days but still the payment is not settled
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Dec 9, 2019
Complaint marked as Resolved 
My all Payments got released they have blocked it since they wanted the proof of confirmation of delivery to keep the standards . Thank you cosumercomplaints.in and payyoumoney to resolving this problem . I recommend others to do business with payyoumoney
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2019
PayUMoney Customer Care's response
Hi Abhthair,

We deeply regret the trouble caused here. Please help us with your Mid no. and case no. which might be allotted to you for assistance.

Regards
Team PayU
Dec 06, 2019
Updated by S abuthair
Dear sir,

You wanted a invoice and email from client stating they don’t dispute on future even the mail have been sent and invoice needed document are sent .

still the setttlement in progress and your telling if we raised more tickets regarding one issue the resolve ment will get late ? That’s consider as a threatening comment to merchants !!! Disappointed with your service go and check the account how many lakhs you have earn and your doing like this for some payments .

for my business period with your company there is no single dispute against me so how can your company can stop the settlement of mine and tell to send documents after doing business for two years ???

Merchant ID: 5885048

Ticket No : DQ[protected]
Dec 06, 2019
Updated by S abuthair
Please check the pic for the comment

Verified Support
Dec 06, 2019
PayUMoney Customer Care's response
HI,

We looked into it and would like to inform you that the settlement has processed from our end and the amount for the same shall reflect within 2 bank working days.

Regards,
Team PayU
Dec 06, 2019
Updated by S abuthair
There are several more tranacation. will send the invoice along with client mail so accordingly please settle the amount .

And I wanted to know why is my payment is delayed without settling is there any issue ?
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