PayUMoney — settlement not received in my bank a/c.

Hello, my merchant id - 6817255.
Received payment on 8th april 2020 of my two clients paid me money through payumoney with total amount rs 5, 250.
You block my money, no reply from your side.. Sir/mam i just want to ask u one question that why are you running your business if you can't provide proper service to customer. If there any problem, please let me know.
My 2 payment still not rcvd.in my bank a/c. Amount details
8 april, 2020 = 3250rs (Payment id[protected]
8 april, 2020 = 2000rs (Payment id[protected]

Plz check, status show "settlement in progress"

Thanks and hope you will act on this and get it resolved.