[Resolved]  PayUMoney — Settlement not released

My self Saleem I am a merchant on pay u India
2 weeks ago my customer payed 90k through payu link
And pay u saying that they cannot release The payment
My merchant id is 7256579
Now it has been 2 weeks
Still I don’t get the payment
And it’s a huge amount
For such a big business company they not have a phone number or live chat
We want to want one or two day to get reply
Please tell me what all details do you want to release the payment
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Aug 11, 2021
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2020
PayUMoney Customer Care's response
Hi Azil,

We regret the inconvenience caused. We hve shared your concern with ou team, they will connect with you and assist at the earliest.

Regards,
Team PayU
Verified Support
Oct 14, 2020
PayUMoney Customer Care's response
Hi Saleem,

The trnsaction has been refunded back to the source as per your confirmation and the same reflect to source in the next 3-5 working days. We apprecite your patience in this regards,

Regards,
PayU Team
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