[Resolved]  PayUMoney — Settlement of 80000 is on hold

A transaction of Rs. 80, 000 made on 06 july and the settlement was suppose to completed by 08 July but still my payment is on hold.. I m trying to reach out to their customer support, and I have done everything which they instructed but still no payment or response. Please help me out with this.. No dedicated customer call or email id, only chat I'd available that too is AI based and not via any person... Please release my payment.. Plz.. There is some medical emergency in my family.. Try to understand
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Aug 26, 2022
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Jul 18, 2022
Updated by Hitesh Fatnani
A transaction of Rs. 80, 000 (settlement I'd 20220707 and regd email id hitesh.[protected]@gmail.com) made on 06 july and the settlement was suppose to completed by 08 July but still my payment is on hold.. I m trying to reach out to their customer support, and I have done everything which they instructed but still no payment or response. Please help me out with this.. No dedicated customer call or email id, only chat I'd available that too is AI based and not via any person... Please release my payment.. Plz.. There is some medical emergency in my family.. Try to understand
Jul 21, 2022
Updated by Hitesh Fatnani
What is the status of my payment??
Verified Support
Jul 22, 2022
PayUMoney Customer Care's response
Hi,

Please share your MID and visit https://help.payu.in/ to raise your query so that our team can assist you better.

Regards,
Team PayU
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