[Resolved] PayUMoney — settlement of payments

Surya0294

from Jaipur, Rajasthan

Address:	Gurgaon, Haryana
Website:	www.payumoney.com

After visiting this forum i have realized that this is the general problem with this company. I have recently opted for the payment gateway services of payumoney and till now i ad to fight with them for more than 4 times to get answer to simplest question. They are never reachable through phone and they even do not respond through emails.
My most recent problem is that they do not do settlement on time and keep merchants money for long time with them and most ridiculous thing is that they even give proper reason for doing this. Since last ten days i am waiting for the setlement and they are least concerned even to give response by a single email. I think they do this willfully and doing business with our money. Anyone who is planning to take services of this company please be aware. Except good sales team they do not have anything good.

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Oct 12, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2017

PayUMoney Customer Care's response Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team

Aug 28, 2017

Updated by Surya0294 I have already sent you five emails in last 4 days at [protected]@payumoney.com what i have received is only auto response. This is not the first time that it had happened. I am forwarding the same to the email provided in your response. Let us see if you can do something.