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PayUMoney — Settlement of pending amount

Hi payu team I’m getting a notification that your settlement is on hold as a part of due diligence & I’ve also submitted my GSTIN few days back & my ticket ID is NZ[protected] . Still I haven’t got any response from your side & I also was not able to raise another query in which I would like to attatch the courier receipts for those payments . So here I’m attaching those receipts & want you to please settle the amount in my bank account as soon as possible .
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Hi! Apologies for the inconvenience if something went wrong. Request you to raise your concern via help.payu.in and our respective team will assist you with your query.
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Fragaholicperfumes's [Complaint's author] reply, Mar 31, 2023
I’ve already raised the complaint. Why are you taking so much time . Now i feel I should never work with your company in future . Please settle my amount fast I’m in need of money . My ticket id is NZ8661095729
Still havent got any reply from your team . I had heard a lot about payu fraud & now I’m experiencing the same . No one one replies, no one contacts & ticket resolution time was 3/4/2023 & it’s also over now . Please settle my amount Asap otherwise I’ve to take a legal action

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PayUMoney Customer Care's response, Apr 4, 2023
Verified Support
Hi, thank you for contacting us. We have notified our risk team about this. They shall get back to you on priority.
Fragaholicperfumes's [Complaint's author] reply, Apr 4, 2023
All payments which are done are 100% legal & I have all courier records for these payments which I had already attached with my complaint . Kindly settle my amount fast . Thank you

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