Submit a Complaint
Banks
PayUMoney

[Resolved]  PayUMoney — Settlement on hold and refund not processing

Hi,

Payu is holding my settlement and saying suspicious transaction. I just asked them to refund the transaction amount 49977 regarding transaction I'd [protected].

Now my customer is demanding the refund. But Payu is not processing it for so long and not replying to my messages too.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 28, 2022
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2022
PayUMoney Customer Care's response Hi! As already informed you by our team on ticket id LM[protected], you need to transfer the funds to PayU nodal account in order to process the refund for mentioned transaction.
Complaint comments 
Add a Comment

Related PayUMoney reviews

[Resolved]PayUMoney - Laon not taken[Resolved]PayUMoney - Settlement Amount still not released[Resolved]PayUMoney - Credit Card fraud using PAYU ADDPAY SERVICES[Resolved]PayUMoney - Settlement not completed after 7 month[Resolved]PayUMoney - Non Settlement of Funds
View all 3771 PayUMoney Reviews

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayUMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    3771
    Pending
    436
    Resolved
    2132
    View all 3771 PayUMoney reviews & complaints
    PayUMoney Address
    7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
    View all PayUMoney contact information