[Resolved] PayUMoney — Settlement on hold for more than a week

Parulmistry1503

from THANE, Maharashtra

Nov 9, 2021

Address:

New Ayre Road, 8/902 Balaji Garden, 421201

On 2/11/2021 i received Rs 7, 788 money through the payu payment gateway. But they put these amounts on hold. Even after a week my money is not credited in my bank.
Transaction ID:[protected]screenshot attached)

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Dec 14, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2021

PayUMoney Customer Care's response Hi! As checked, our team have already updated you on your ticket id JY[protected]. Please note, you have completed the bank verification on 11th Nov 21, so the Nodal account will get activated in the next 1 working day.

Once the Nodal gets activated, you will receive the pending payment settlement within 1 working day. Please follow up on same ticket for any further queries.