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PayUMoney — Settlements on Hold - No response from Payu

Dear Team,

This email is to enquire as to why our money has been not settled for the past 1.5 years. It has been kept on hold but apparently nobody has told us why it has been kept on hold.

After raising many tickets on support portal no response has been received.

Our relationship manager has been avoiding our calls and nobody from your support team is reachable.

Please write back to us immediately sharing the details of the matter or we will be forced to complain to Department of Payment and Settlement Systems and RBI.

Our account details –

Email – [protected]@anandfin.in

Regards
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