[Resolved]  PayUMoney — shilpi ahuja - payumoney

Address:

Gurgaon, Haryana, 122001

Hi payumoney,

Is "shilpi ahuja" from payumoney?

My money is pending with "shilpi ahuja".

Please refer below mail from "shilpi" for the same.

Dear kranthi kumar salikanti i,

We are very sorry for the delay of refund, there have been a lot of server issues from the bank side regarding your payments from our gateway side and it has led to delays on your refund. We are doing our best to fix this problems and you can expect your refund within 7-10 days.


We understand that you are running out of patience and the company takes full responsibility for this because we issued the refund including the date.
Thank you for your perseverance to deal with this matter immediately and we appreciate your efforts in doing so.

We have received request of your refund amount i. E., 151, 269/- inr in your mentioned account details :-

Account number:[protected]
Account holder name: kranthi kumar salikanti i
Bank name: icici bank
Ifsc code: icic0000558


Regards,

Shilpi ahuja
Key manager

Actually i received above mail on 24/04/2018 but my refund is not done.

Requesting you to refund my money.