Hello Team,
My complaint is I purchased the Payu Money premium plan in which clearly written on the website you will get services and account approval as well as a proper assistant who will guide you through the process. They mention one lady's name as my personal relationship manager but she is so unprofessional and immature as well as unbehaved. I couldn't talk to her for support, it's been almost 4-5 months which they say 24 hrs assistance. And whenever call her she does not reply to emails with 3-4 days min. gap. So I asked her I need a refund I don't need your services she said this will not be possible once you paid you won't get a refund even if you getting bad services. So I thought okay, arrange a call with your superior its been 1 month she didn't reply nor did it. Why such people are hired I don't know. I heard from someone PayU is a good option, I even talk to a friend's relationship manager she tagged her along but still no solution . I want to say teach her before allowing her to take responsibility. But the thing is I am fed up this affect my business line like 4-5 month is too much. I need my refund and am not interested in such a worse company . Please help me with it .
Details :
Your Brand Name
Evereach media
Merchant ID
8150149
E-mail
[protected]@evereach.media Was this information helpful? |
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