[Resolved] PayUMoney — Teamomini fraud

[Resolved] PayUMoney — Teamomini fraud

A ArzooRawat from Delhi, Delhi

I have made payment through pay u money fir a merchant named as teamomini on instagram for 3D dolls on 26December, 2020 but now the instagram id has been deactivated and there phone number is also not working and unfortunately there is no way to contact them. Please help me and get my money back. I shall be highly obliged to you. I am adding screenshots of messages of confirmation. +3 photos Was this information helpful? No (0) Yes (0)
Aug 14, 2021 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Jan 06, 2021 PayUMoney Customer Care's response Hey, this is a successful TXN via PayUmoney Payment ID[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product//Refund/Cancellation you are requested to contact the merchant directly to get the status at their end. PayU is a payment aggregator who helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives refund/replacement as per their policy in case of any issues. Since the said transactions are successfully processed, any refund/resolution will be provided by the merchant only. In case you do not receive support from the merchant, you may raise a chargeback at your issuing bank
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