[Resolved] PayUMoney — they are fraud — avoid them!!! | |||
We have a merchant account with payu money. We refunded 1 lakh to one of our customer before settlement is done. To our utter shock, payu money has deducted merchant fee plus gst of 2360 and took over 10 days to refund 97, 640.00 to customer card. As a business, we had to pay remaining money to our customer from our pocket.. So avoid this company who doesn't have any contact number or complaint procedure and they don't respond to your emails. You use this company only if you want to loose your money. Whether you are a business or individual, you must avoid this company. Was this information helpful? | |||
Mar 31, 2019 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Feb 25, 2019 PayUMoney Customer Care's response Hi, We totally understand your concern and have taken your feedback into your consideration. We'd request you to kindly help us with your MID via Email at [protected]@payumoney.com and our team will have a look into it again and shall get back to you with an update at the earliest. Regards, Team PayU | |||
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