[Resolved]  PayUMoney — they are fraud — avoid them!!!

Address:Bestech Business Tower, 9th Floor, Sohna Rd, Tatvam Villas, Dhani, Sector 48, Gurugram, Haryana 122004, India, Gurgaon, Haryana, 122004

We have a merchant account with payu money. We refunded 1 lakh to one of our customer before settlement is done.

To our utter shock, payu money has deducted merchant fee plus gst of 2360 and took over 10 days to refund 97, 640.00 to customer card.

As a business, we had to pay remaining money to our customer from our pocket.. So avoid this company who doesn't have any contact number or complaint procedure and they don't respond to your emails.

You use this company only if you want to loose your money. Whether you are a business or individual, you must avoid this company.
Was this information helpful?
No (0)
Yes (0)
Mar 31, 2019
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2019
PayUMoney Customer Care's response
Hi,

We totally understand your concern and have taken your feedback into your consideration. We'd request you to kindly help us with your MID via Email at [protected]@payumoney.com and our team will have a look into it again and shall get back to you with an update at the earliest.

Regards,
Team PayU
Complaint comments 

Comments

I have sent the requested details.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayUMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    3770
    Pending
    436
    Resolved
    2131
    PayUMoney Address
    7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
    View all PayUMoney contact information