[Resolved] PayUMoney — They are not settling the cash in payumoney merchant account

Sadique PK

from Ernakulam, Kerala

Address:

673011

They have been saying the same thing from the beginning that i need to complete the documentation. But i have done that. After that they are saying that my account has to be in a different category. They are making excuses again and again. It's been more than 60 days. They didnt resolved this issue.
I recently tried to connect their customer care. They dont even have a tollfree number. They will be having a form to submit and we have to wait for them to call us. I've been waiting for 2 days
Merchant id:
5606240

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Jul 2, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2017

PayUMoney Customer Care's response Hi,

Please allow us some time. Getting things checked at our end.

Meanwhile, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
Team PayU