[Resolved] PayUMoney — ticket refund payment not received

ronaldreagan

from Chennai, Tamil Nadu

Address:

Gurgaon, Haryana

Dear sir/madam,
I have cancelled a waitlisted tatkal ticket on september 24, 2017 and money is immediately refunded to payu gateway. It's already been ten days but the money has not been refunded to my account.
Pnr no [protected]
Cancellation id:[protected]

Kindly process this as quick as possible
My account no:[protected]
Ifsc : icic0006036

+2 photos

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Nov 5, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2017

PayUMoney Customer Care's response Hi,

We are unable to trace the transaction details with the provided information. Request you to share the PayU Transaction id to get the status checked.

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU