[Resolved]  PayUMoney — Transaction Cancelled- money not refunded

This is with reference to your communication dated July 22, 2022 regarding the status of payment. I have received communication from SPOTIFY (one of their clients) about the concerned amount they have refunded as they couldn't provide revised service on the account. I had communication from SPOTIFY that have already issued refund but it is pending form BILLDESK side. Billdesk contacted me on email through a form query and asked transaction details but they don't have any way to communicate as the email ID not taking any incoming mails.

BILLDESK (they don't have any customer contact or direct email). I have already gotten in touch with nodal desk but no response.