[Resolved] PayUMoney — transaction failed and money not refunded

sudhansupanda89

Address:

Mumbai City, Maharashtra, 400708

I have emailed all the details to [protected]@payumoney.com but till no response has been received. Rs 1100 has been deducted from my account while making payment to merchant and merchant not received the payment and status showing failed. But money has been deducted from my account. And till now i have not received any refund. My money stuck with payu money. Also no one from payumoney not been called to my number regarding the same.

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May 17, 2018

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2018

PayUMoney Customer Care's response Hi Subhash,

We have received your emails and the team is working on the same. You will soon receive a reply on your email. Request your patience in the interim.

Regards,
team PayU

Apr 16, 2018

Updated by sudhansupanda89 Some Mr Rahul Tripathi email id: [protected]@india.com Contact No [protected] called me and said he is from PayU Money and asking for my Debit Card No. When i denied i will not give he just disconnected the call by saying i will forward the same matter to department. Is He really from your PayU Team Please check.

Apr 20, 2018

Updated by sudhansupanda89 Still the complain is not resolved. Kindly check. My money is still not been refunded.