[Resolved] PayUMoney — transaction failed but amount has been detected | |||
Failed Transaction History * Refund of failed transactions where payment is deducted will be credited automatically in 3-4 working days. All JourneyUpcomingPast Monday16Jul 2018Not Booked Transaction ID: [protected] PUNE JN ( PUNE) C SHAHUMHARAJ T ( KOP) Transaction Date: 14-Jul-2018 Transaction Amount: 420.0Payment Status: Amount Not Received From Bank Failure Reason: Payment Failed Was this information helpful? | |||
Aug 15, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Jul 15, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, PayU | |||
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