[Resolved]  PayUMoney — transaction failed but money deducted

Address:Mumbai City, Maharashtra, 400705
Website:halfpricebooks.in

Wanted to buy a book from http://halfpricebooks.in/. i went to the checkout option and selcted credit card payment. It took me to payumoney payment gateway where i entered my credit card details and pressed pay. Amount of rs.174 was deducted from credit card for which i received a sms. However, on the screen i got a message that "some error occured". I inquired with the http://halfpricebooks.in/ team. They cofirmed that the order is not received by them.
So where is my money - there is no refund in my credit card too.
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Oct 18, 2017
Complaint marked as Resolved 
Thanks. Payumoney was fast in reversing the charges.
PayUMoney customer support has been notified about the posted complaint.
Complaint comments 

Comments

Actually i had done a payment using your site for the exam registration process in my college. The problem is that not i can't find the payment id in my email address and the number. Is there any way to find out my payment id with any details of mine.

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