[Resolved] PayUMoney — transaction failed. php error | |||
I recently made a payment for gate academy using payumoney portal and when i entered the otp the amount got deducted from my account but the window showed a php error and i have contacted the merchant and they assured me that they didn't receive the payment. Please send some information regarding the payment status and if the payment is indeed stuck then please notify me on this mail that in how long will th payment get reverted back to me. Was this information helpful? | |||
Mar 18, 2019 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Feb 15, 2019 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |||
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We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU