PayUMoney — Transaction failed / Refund not received

PayUMoney — Transaction failed / Refund not received

T Tejas Bhatambarekar Feb 13, 2023 Feb 15, 2023 This thread was updated on Feb 15, 2023

On 31st January, 2023, I paid Rs 998.00 for booking bus ticket using debit card through PayU, but I got email with subject 'Your Order at www.iamgds.com failed'. I haven't received refund till date, nor the ticket was booked, but amount was debited from bank account. Timestamp 31 Jan 2023 02:00 PM PayU ID [protected] Payment Mode debitcard Payment Gateway HDFC_Internal_Plus Bank Reference Number [protected] Failure Reason Error at the Bank Server end Was this information helpful? No (0) Yes (0)
PayUMoney customer support has been notified about the posted complaint.
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PayUMoney Customer Care

from Gurgaon, Haryana

Feb 15, 2023

Verified Support

Hi!

Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query.

Regards,
Team PayU