[Resolved] PayUMoney — transaction id[protected] payumoney not settled amount with merchant bescom

[Resolved] PayUMoney — transaction id[protected] payumoney not settled amount with merchant bescom

B Bhalchandra M from Bengaluru, Karnataka

I had done bescom bill payment through bescom app using paymoney as wallet option. Transaction id[protected] rs 1203.9. I got receipt for payment from payumoney. But merchant bescom said amount not received to them. Payumoney is not responding over mail or app or phone number. They need to settle this amount its been more than 15 days. I raised multiple complaint and sent mail to [protected]@payumoney.com. But these guys not responding. Was this information helpful? No (0) Yes (0)
Oct 21, 2017 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Sep 19, 2017 PayUMoney Customer Care's response Hi, We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end. Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, Team PayU
2 Comments	Share
Submit Close

Related PayUMoney reviews

View all 3771 PayUMoney Reviews

Comments

lucky0308

from Gwalior, Madhya Pradesh

I tried purchasing test series via topper temple.they provide payment gateway as payumoney ..i paid 149 to mr dhanraj yadav.i have recived the message of payment has been done successful..but the payment is not reflected in my test series ...bank has also deducted 149 rs from my account

PayUMoney Customer Care's response, Sep 19, 2017

Verified Support

Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [email protected] and the concerned team will be able to help you further.

Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team

M Manoj

from Mumbai, Maharashtra

I did a transaction on my ICICI credit card on 1st July for Rs 4400. Pay u money Transaction ID is 685489.
I am not sure for who this transaction was done . Can you let me now to whom this payment has been transferred?.