[Resolved] PayUMoney — Transaction successful but money not received by merchant

[Resolved] PayUMoney — Transaction successful but money not received by merchant

Y Your Wish from Powai, Maharashtra Dec 17, 2020

I had done an online transaction of inr 4010 on 6th september through payu and transaction shown their sucessful but the money was not reached to the marchent. transaction id. [protected] transaction date 6sept2020 transaction amount 4010 transaction bank punjab national bank account holder name hari singh . my money should be credit to my account otherwise i will take a strict legal action against payu Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint.
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PayUMoney Customer Care

from Gurgaon, Haryana

Dec 17, 2020

Verified Support

Hi, please share the below details for assistance.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card

Regards
Team PayU