[Resolved] PayUMoney — Twice amount deducted

asifsetu

from Bengaluru, Karnataka

Address:	560041
Website:	BBMP property tax

Hello, On 10 April 2017 paid online BBMP property tax.
first time the transaction failed but the amount Rs. 1184 has been deducted from my account. second time tried successful paid. thought amount will be refunded by auto. so far nothing happened. took statement from bank mentioned same twice deducted.

Bank Name: ANDHRA BANK
Amount: 1184
dated 10-april, 2107
Transaction/CHallan : 1784299

Was this information helpful?

No (0)

Yes (0)

May 25, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2017

PayUMoney Customer Care's response Hi Asif,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

OR

Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
PayU Team