[Resolved]  PayUMoney — Uniioncase mobile cases Fraud..

Hello..

I had placed an order with Uniioncase website on 1st of Dec.. but till today have not received any confirmation message, nor any updates.. The payment amount has also been deducted from my account.. I have also raised a ticket with PayU on their website.. it is 15 days now and no updates have deen sent on that too..
I have a screen shot of the order placed..
Please do something...

Regards
Pankhuri
Korba
+1 photos
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Jan 31, 2022
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2021
PayUMoney Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
Complaint comments 

Comments

no action being taken on raising a ticket too..
please provide a viled email id for proper communication..
chat assistance will not help

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