[Resolved]  PayUMoney — Watch

Product not deliver after the payment
This is Shweta hear from Gujarat and I had ordered form the Gadgets360 or gadgets360.com (1 Products) After I placed my order I did my payment of Rs. 499 to Payu Payment Pvt Ltd. on 7th January 23 by the Google Pay

After I successfully did my payment I recieved a text message from the VK-PAYUIB that transaction I'd is...for rs 499 done for kuldip narendrabhai gadhvi has succeeded team Payu.
And now I open the site but I do not getting my order in the order summary and my order is not delivered yet. Now I don't know how to reach this store. I even do not any communication from their side. Kindly help me out from this situation. It's fraud store or what I don't know. I am worried and yes it's really very serious issue. It happens with many people. And we don't even know how to take back out money.
Kindly request to the concerned team to look ahead as soon as possible. With my complaint I am attaching some screenshots which displays the communication may it helpful. Looking forward to your positive response. I request you to refund my money.
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Apr 28, 2023
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2023
PayUMoney Customer Care's response
Hi!

Apologies for the inconvenience. As checked, this is a successful transaction via PayU id - [protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on [protected]@gmail.com for further assistance with your query.

Regards,
Team PayU
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