[Resolved] PayUMoney — website verification failed after providing all information

Sunday Lalbiaknia

Address:

4th Floor, Pearl Tower, Plot No 51, Institutional Area, Sector 32, Gurugram, Haryana 122001.

Hello payu,

We have discussed about this issue with mr. Amit kumar (Sales manager) a long time ago. I have explained to him and he understands our requirement and we agreed that our website will be verified as we are doing legit business.

So, with the hope of verification, we started accepting payments from our customers and we already got around rs. 15, 000 worth of payments.

But, after 4 months of that conversation (And number of complaints on the support chat), our website is still not verified. Therefore, we cannot get any settlements.

We have to stop accepting online payments due to that. I have filed a new complaint on the support system. My merchant id is - 6882706.

I really hope you solve my issues soon!

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May 8, 2020

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

May 09, 2020

PayUMoney Customer Care's response Hi,

Apologies for the inconvenience.

As checked, your account is now active. Further, your settlement will be released within 2-3 working days. Please share your concern via help.payu.in in case any further assistance is required.

Regards,
Team PayU