[Resolved] PayUMoney — worst service | |||
Having a problem with a product or service can be frustrating. When you’re trying to resolve a problem with a company, the first step should be to discuss your concerns with a representative of the business. If a phone call or email doesn’t resolve the problem, consider writing a complaint letter : Worst payment gateway service! They say don't worry. We are here to help you. I would rather ask them to change it to : don't worry we are here to harass you! I've been following them for the past 10 days but there is no proper reply. During the registration they called me so many times a day to register for there service. They even made me pay the amount for the service... But its been more than 10 days i am following them but they are least bothered to solve the issue. People with serious intention of doing online business please stay away from them. You will definitely lose business! Today i have sent a mail to deactivate payment gateway services. Was this information helpful? | |||
May 6, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Apr 05, 2018 PayUMoney Customer Care's response Dear Nitesh, We apologize for the inconvenience caused. We tried to reach you on the contact number[protected] and [protected] to address your query, however, we could not speak to you. We wish to inform you that we have updated the bank details and same has been verified also. Further nodal account is pending and same will be created by tomorrow. For any other clarifications, please feel free to contact us back Regards, PayUmoney Team | |||
 3 Comments | |||
Comments
no complaint number in payu
these people really dont have any sort of contact number. and dont provide chat support as well.
Im a professional, i have seen worst of payu moneys so called professionalism.
Im a professional, i have seen worst of payu moneys so called professionalism.
PayUMoney Customer Care's response, Dec 8, 2021
Verified Support
Hi, please feel free to raise your concern through the below mentioned link. Hope this helps.
https://help.payu.in/raise-ticket
https://help.payu.in/raise-ticket
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7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
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We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU