[Resolved] PayUMoney — wrong order allotted to my

Mangesh93

from Nashik, Maharashtra

Address:

Pune, Maharashtra

I received an order confirmation in my email box which i never asked for. I never asked for anything from payu. Below are the order info
Order id[protected]
Merchant order id - [protected]dcdc
Merchant name - vibgyor
Amount of order - 1100 inr

Please check and kindly cancel the order and intimate me as soon as possible.

Thank you regards,
Mangesh

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Dec 5, 2019

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2019

PayUMoney Customer Care's response Hey,

Please note that this is a successful TXN via PayUmoney Payment Id[protected] at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - [protected]DCDC in order to get the status at their end.

Regards,

Team PayU