[Resolved]  PayUMoney — wrong product received

Address:Mumbai City, Maharashtra, 400058
Website:Zookr.in

Had ordered phantom 4g smart watch buy i received a wrong watch i suppose it is blot at watch. Had sent nearly 21 mails but no proper reply from spoke.in. The customer people tell me that they have sent the correct watch as advertised even after i sending them the photo of the watch i received it's totally a different watch. It not even a replica of phantom watch. Zookr is really cheating it's customers of their hard earned money. Request you to please help me get the correct phantom 4g watch. I would really appreciate it
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Feb 9, 2019
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2019
PayUMoney Customer Care's response
Hi Hillary,

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly.

Regards,

Team PayU
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