PCMC — safety concern of customers / staff of our outlet : paramount ice cream ( shop no. a - 01, sr. no. 21/16, castalia society, sbi atm service road )

Address:411027

Dear Sir,

We are facing problem in our ground floor outlet due to garbage, waste material, food packets, toys, etc thrown by residents of Castalia society. This is also the experience of other neighbouring shop owners.

This has created lot o[censored]npleasant situations with our customers in the past and can cause a serious injury to persons on ground floor.

This has been informed to Castalia Society Chairman ( Mr. Vikas : [protected] ) time and again but it is still happening on almost daily basis.
In spite of repeated concerns expressed by us on this issue to Castalia Residents and Society Management, this has not been controlled.

Infact, due to this problem, it may be noted that we had to construct shade few months back which has now been dismantled as per PCMC guidelines. However, we are now feeling totally unsafe towards safety of our customers and staff. ( one recent Photo enclosed of material thrown in our shop is attached. Luckily things did not fall on persons and no one got injured).

PLAESE NOTE THAT IN CASE OF ANY MISHAPPENING AND UNDESIRABLE CONSEQUENCES DUE TO ABOVE PROBLEM, CASTALIA SOCIETY MANAGEMENT / RESIDENTS WILL BE FULLY RESPONSIBLE AND WE ARE INFORMING PCMC ACCORDINGLY AS WE CAN NOT CONTROL THE SITUATION FROM OUR SIDE. WE ALSO REQUEST PCMC TO RESOLVE THIS SERIOUS ISSUE AT THE EARLIEST DUE TO SERIOUS SAFETY CONCERNS.

This is for your information and necessary action.

Regards
Mugdha Dharmadhikari : Prop : Paramount Ice Cream ( Monica Enterprises )
[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
PCMC customer support has been notified about the posted complaint.
Complaint comments 

Comments

I m living on pcmc new sangvi area. Corporation water quality is too bad. Smell coming . Please check & resolve asap

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PCMC
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    1117
    Pending
    0
    Resolved
    72
    PCMC Phone
    +91 20 6733 3333
    +91 20 2742 5514
    +91 20 2742 5511
    PCMC Address
    Mumbai-Pune Road, Pimpri, Maharashtra, India - 411018
    View all PCMC contact information