[Resolved] Peachmode — denial to return the money for returned order request | |||||
The quality of the shipped sarees were very bad. For one of the saree they had charged more than that of the mrp of the product. And the other one was completely stained with mud. (Order #[protected], sku of the products are peachm-esr3061 and peachm-esr3055). They denied to return the money and they provided the store credit for it, so that we will have to buy products from them in future!! However i ordered 2 kurthis again and again the items were not as shown in the website at all. And yet again, they denied to return the money for damaged products. Qaulity was poor adn were damaged too. (Order #[protected], sku of the products are nlfs-smly 1053-s and shrefs-vt137-s). Please help me get back my money. Was this information helpful? | |||||
Nov 13, 2017 Complaint marked as Resolved Peachmode customer support has been notified about the posted complaint. Verified Support Oct 12, 2017 Peachmode Customer Care's response Hi, The product you have purchased is using store credit hence we cannot initiate the reverse pick up. As an exception case we are taking your return request, Hence request you to send the product back to us by yourself we wont reimburse the courier charges. Since you will be sending the return package yourself, we request you to provide us with the following details when the package is shipped : Courier Name : Courier Tracking No : Shipped Date : Product's shipped : Along with the image of the courier receipt that you received. Also please make sure that the original invoice that was sent to you is inside the return package. To Address : Coderaft Solutions Pvt. Ltd. / PeachMode Shyam Sangini Textile Market, A Wing, 214-215, Surat Bardoli Road, Kumbharia Gam, Surat, Gujarat - 395010 Phone +[protected] Once the package reaches our warehouse, please allow us 24-48 hours to update the status and complete the return process. Thank you. Regards, Faisal Kazi | |||||
 1 Comment | |||||
Comments
Store credit was not given by you !! It was my hard earned money and you have kept MY MONEY in the form of store credit. I need full amount of Rupees 2098 as a refund. How can you claim my money as yours in the form of store credit ?? And upon that you ask me to get the button/stitch to be fixed by local shop and get 100 rs from your fraud site !! I do not need your charity here. I need full money of 2098 in my bank account. And not the STORE CREDIT !!
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