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Peachmode Complaints & Reviews

peachmode.com
2.9
Updated: Jul 20, 2025
Complaints 394
Resolved
222
Unresolved
172
Good! Peachmode values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Peachmode step up their efforts to fully resolve all complaints 👍
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Peachmode reviews & complaints(394)

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S
sakshisharmass
from Gwalior, Madhya Pradesh
Jul 20, 2025
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Staff misbehavior in gwalior db mall branch of peachmode

Address: CITY CENTRE GWALIOR 474004

Last Sunday me and my friend visited Gwalior DB Mall Branch of "Peach Mode", we both selected Kurtas and decided to try them on, while entering staff seemed so much engaged in one single customer, while selecting Kurtas also no one in staff helped us find what actually we were looking for, we were looking for Short Kurtis, after roaming and looking around ourselves in shop we both took what we selected and went towards Trial Room....
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D
Deepkair
Feb 20, 2024
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Website: [email protected]

I, Advocate Amandeep Kaur ordered a sky blue pakistani georgette suit from peachmode website on 8/02/2024 vide order number 824743 but i didn't like the quality of product and it was not of same description as it was mentioned. There was no lace on the suit as shown in the picture of the model. The embroidery design was also different on arms. Moreover it was mentioned in description that it is semi stitched but it was completely unstitched. Thus I am extremely disappointed from peachmode services kindly ensue my refund as I didn't like the service provided by you. I don't want to purchase anything from this website.
Thanks.
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    V
    Vidyahegde
    Oct 4, 2023
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    Order PM-663621 Selwar material Return

    Address: A209,SILVERBELLS, GOKUL LAYOUT

    Hello Sir/Madam,
    I had online purchase of 4 Selwar materials in PeachMode site-https://peachmode.com/ and the order number is #PM-663621 and the cost involved is Rs. 3246. As the product quality and color is not as per the described and returned the material, return reference AWB[protected]. Here in the site it's not giving any option to return the money back to my original payment method, it's only giving option to Store credit....
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    B
    Basharat Qadri
    Sep 2, 2023
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    I ordered a product worth 1999/- order no. 607567, and I received a different product which is completely different from what I ordered. Then instantly Raised a return request and informed peachmode customer care sending them details & photos of the received product, but after four days of waiting, they refused the replacement request telling me that I don't have a video proof of opening the parcel. I don't understand where I m wrong as the package was not tempered in any way. That is the reason I didn't feel any mischief to record any video.
    Please help me solving this issue.
    Regards
    +3 photos
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      U
      Unaise
      Aug 25, 2023
      Aug 27, 2023
      This thread was updated on Aug 27, 2023
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      We have ordered a product and returned because of size issue, but refund has not processed, every time when we call customer care, they won't respond properly.
      Peachmode customer support has been notified about the posted complaint.
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      Resolved.. received refund... Thank you
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        R
        rajsee67
        from Gurgaon, Haryana
        Aug 16, 2023
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        Ia product is delivered to me on 14 Aug but returnable. Pl resolve my problem
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          U
          ujwalavb
          from Bengaluru, Karnataka
          Jul 28, 2023
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          After 10 days of cancelling an undispatched order(order id -564144), as not getting any positive response from Customer support even after multiple messages, shared the concern through their [protected]@peachmode.com email.
          They took 2 days to send their payment link. After filling the upi details, they are again asking for 8-10 days to refund. So in total they are asking for around a month to refund, that too an undispatched order.!!!
          Seriously doubting the integrity of this app as all other apps refund within few minutes of cancelling an undispatched product.
          Peachmode customer support has been notified about the posted complaint.
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            K
            Kalpanz
            Jul 23, 2023
            Jul 23, 2023
            This thread was updated on Jul 23, 2023
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            Website: Peachmode shopping app

            I just want my refund .they r just not worthy, they are going on lying that there is problem in bank
            Peachmode customer support has been notified about the posted complaint.
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            I m kalpana, I didn't receive my refund, my order #771038
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              K
              Kalpanz
              Jul 23, 2023
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              Website: Peachmode

              Gave me dress which I didn't choose, I returned dress and waiting for refund, they even received, but playing cheap tricks that there is a problem towards bank.they r keeping us waiting for long time.they r just not loyal.they r just robbing customers
              Peachmode customer support has been notified about the posted complaint.
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                M
                Moumita_sukul
                from Kolkata, West Bengal
                Jul 13, 2023
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                I bought three sarees on peachmode and returned one which was received at their warehouse on 15th June, 2023.Since then they are not refunding the money of 1699/-.Every week they come up with the same response 'refund is in progress, will be reflected by this week'.
                Peachmode customer support has been notified about the posted complaint.
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                  G
                  GinKavi
                  Jun 16, 2023
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                  My order no. PM 505911, returned the product but not received refund
                  Peachmode customer support has been notified about the posted complaint.
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                    G
                    GinKavi
                    Jun 14, 2023
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                    Respected Authorities,

                    I bought a stitched mauve color suit from Peachmode App on 23rd May. When I received the product, fabric of the suit was so low quality and horrible. Next day i requested for return. The product has been reached to the company still they has not refunded my money. Everytime the customer care executive fool me by saying will be done soon.
                    I request the authorities to kindly look into the matter & do the needful at the earliest.
                    My order number is #PM 505911. I will be highly grateful to you.

                    Thanking You
                    Kavita
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                      A
                      Anjulic123
                      from Hyderabad, Telangana
                      May 22, 2023
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                      Address: Flat no. 202, kusuma elegance apartments, saibaba colony , DAMMAIGUDA

                      I have received the only one cover with card board pieces. I called several times but in vain. The courier company has sent the receiver's signature., But it doesn't pertains to me or my wife. Till date i am writing but no response.
                      Peachmode customer support has been notified about the posted complaint.
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                        D
                        Dimple Arya
                        May 18, 2023
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                        Fabric quality is too cheap . I return my order 15 days ago but they did, t refund me till now .they make lame excuses that in transit ...in transit . Jbki product deliever ho bhi gya destination point pe .but abhi tk mera koi refund nhi aaya. I wand my refund otherwise i will take a legal action as i had all the proves their mails nd messages
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                          R
                          Ramyasree Laly
                          Apr 17, 2023
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                          My store credit of Rs. 2740 is with peachmode which had lifetime validity (attached screenshot). Now when I could not access my account, asked about the money, I was told it's expired as the company policies got updated and also all the users account have been deleted. Please help me giving my money back.
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                            1
                            123@gaurav
                            from KANPUR, Uttar Pradesh
                            Feb 27, 2023
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                            Address: VILLAGE AND POST-MAHARAJPUR KANPUR NAGAR
                            Website: Instagram

                            I have purchased a product the quality of product is very very poor.i want to return item which I purchased but company return policy is very poor like the company.
                            +1 videos
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                              M
                              Mamta Paswan
                              Dec 7, 2022
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                              I have return my product 3 days ago but i still waiting for more than 2days for my refund money. Please help me to get my money back.
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                                M
                                Mamta Paswan
                                Dec 7, 2022
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                                I have return my product 3days ago but i still waiting for more than 3days for my refund money.Please help me to get my money back.
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                                  S
                                  Shru____98
                                  from Perambalur, Tamil Nadu
                                  Oct 21, 2022
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                                  Its been 20 days since I cancelled the order and the refund is not yet received. Im hearing same standard reply from the customer service "Kindly wait for 2 days". How many 2 days I have to wait?? This is very bad response from Peachmode.

                                  Order ID: 159785
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                                    A
                                    Anuj kumar kashyap
                                    Oct 20, 2022
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                                    Website: Peachmode.com

                                    I placed an order online on 16th oct with peachmode.com then after seeing their negative reviews I called their customer support and cancelled my order on the same day. Now when I call their customer support for refunding my money every time they say you will get in 2 to 3 days but still i dont see any hope for my money.

                                    Kindly look into this matter and strict action should be taken against this fraud ecommerce platform.
                                    Peachmode customer support has been notified about the posted complaint.
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