Peachmode Customer Care
Code Raft Solutions Pvt. Ltd.
Customer satisfaction rating: 61%
Submit a Complaint
285
COMPLAINTS

Peachmode Customer Care

Code Raft Solutions Pvt. Ltd.

TwitterFacebook
Address
C-134, Ground Floor, Defence Colony
New Delhi
New Delhi District
Delhi
India - 110024

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
206
down
53

Additional info
Customer satisfaction rating
61%
Complaints
285
Pending
21
Resolved
168
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 07:00 pm
Sun10:00 am - 07:00 pm

Peachmode related photos (53)

Peachmode Complaints & Reviews

Sort by:

Peachmode — product delivery

 Munna Qadri on Oct 20, 2019
I am complaining about my product which is not delivered. I ordered it on 12th of october at 9:05 p. M. Please send it quickly. The message has delivered from today's that the delivery has arrived but we had not received uptu now we had call you to last one day and also so you had told us that you will call us later but your call has not received upto now...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Peachmode — return policy

 Mimi2014 on Oct 18, 2019
I bought many items from peachmode... But on my last purchase i bought 3 items.. Two items are fine.. One is different from the website image like front buttons are missing and color is black instead of blue.. I called them, mailed them but finally they told me actual product always be different from images.. So we can't exchange or take return it.. So there return policy is worst because i not get my product as well as waste my money on wrong product.. This is kind of fraud business they are doing......
Complaint comments  Read comments [1]Complaint category Online Shopping

Peachmode — return/refund not accepted. poor quality product

 Darshin on Oct 18, 2019
I purchased a saree from peachmode last week and it had the return option when purchasing. I trusted and made the purchase but the saree is not as advertised as it has different designs and poor quality which i dont like. Hence i tried returning it but it didnt accept. I sent email to the customer care and they asked for the photo of saree and i sent it.
After that no response from them and i called them up, they said they have not received any emails. I sent 6 emails again and again but still no reply and they are saying that they didnt receive any email and asked me to contact through watsapp....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Peachmode — not responding

 PriyaPanchal on Oct 19, 2019
Hi there,

I have already complained about returning the worst product. It has been a week for complaining, but I haven't heard back from them.

I felt like I just wasted such a huge amount of money in buying peachmode's products. Peachmode, please refund me as soon as possible so that I can invest my money on something valuable thing.

Other customers, please be aware of such a fraud webshop....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Peachmode — not taking return

 Mekhla Mukherjee Haldar on Oct 15, 2019
I had purchased a gown from Peachmode on 11th October 2019, while purchasing the product nowhere it was mentioned that this product is non returnable as if it was so I would have never ever purchased a product like this ever, I am attaching all the screenshots from the page. The item has got delivered today and its coming tight for me. All the dresses that I wear from other brands I wear XXL and they come proper for me in this case this XXL item is coming tight.
Now when I am trying to return the product its telling me that its a sale item and cannot be returned, when the customer is trying...
Complaint comments  Read comments Complaint category Online Shopping

Peachmode — misleading and bad return policy

 priyal.singh on Oct 15, 2019
I had ordered a dress material on peachmode and the site highlights everywhere 'easy returns'. After i received the product i didnt like the quality as it was very different than what was shown in picture. I put a return request over mail and after that they asked me for the reason for return. I replied back but never got a response and they just closed my return request ticket. On calling customer care team i was told i should have read all return/refund notes that specifies somewhere that products that are on discount cannot be returned/refunded.

This is very misleading and really...
Complaint comments  Read comments Complaint category Online Shopping

Peachmode — return of navy blue chanderi silk dress material

 vijayalakshmi MN on Oct 14, 2019
I ordered a product and that was of very bad quality so i requested return, but they refunded to wallet, so i had to stuck with them only, recently pictures of a new product attracted me and made to place a order, when i received the product i was totally disappointed....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Peachmode — return is not getting initiated

 Nasareen on Oct 15, 2019
Hi,

I ordered a kurti from www.peachmode.com cost of which is 2300. While placing the order website said easy returns available. The quality of kurti is low. Color has faded at places because of which I cannot wear it. I request the seller for returns. The customers care is not accepting the returns. I have written email which they have not replied. I want the returns and refund. Please help me out with this....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Peachmode — worst quality of product - can not return

 PriyaPanchal on Oct 10, 2019
I purchased for the very first time from peachmode and decided never to buy again from this store. I ordered a kurti with a palazzo. Its quality is really very bad, all prints are very blurred, look like the old piece of cloth. And now when i am going to return it, they tell me it's a sale item and it can not be returnable.

Dear peachmodeteam, if it is your policy, please remove the label of "easy returs" from every products. So that, any other customer can not be trapped in it.

They are providing discount on almost every product, so as per their policy, nothing is...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Peachmode — - return my order 201395036

 Aanchal Khanna Malhotra on Oct 5, 2019
I ordered a suit for 2800 and when i received the product it is so bad that it not even looking worth of 500. I called peachmode for return and they said they can't do that as the product was on sale. There was no where mentioned that it on sale and second customers aren't fool that they spend that much on a product and they are not authorized to return.
Kindly look into this and refund my money and stop making customers fool. I have the screenshot also no where it is mentioned about the sale. Refund my money asap....
Complaint comments  Read comments Complaint category Online Shopping

Peachmode — worst product ever I got on online shopping

 Lakshmi rangadhol on Sep 30, 2019
I have ordered many things in other website, but never got such a drastic change in the product i received, had ordered a maroon gown xxl, the pattern shown in figure is different and what i got is worst, never order in this website, i just want to return return return, while ordering its show eady return, but later they tell it is a sale item, had ordered with very much expectation for my son birthday party but everything went in pain, feeling very upset...
Complaint comments  Read comments Complaint category Online Shopping

Peachmode — no customer satisfaction / transparency not maintained

 OrdinaryNeha on Sep 29, 2019
I have received a torn product. First of all, they were denying to initiate a return because it is a sale product but it was an exception in my case so they had to initiate a return.

I asked to initiate refund in bank account. The first cse who picked my call immediately hanged up on hearing this. I called once again and they denied refunding in my bank account claiming that it is a sale product.

Is this the customer's fault? No, then why will the customer not get the amount back???

I will not order from here so there is no need of giving credits to...
Complaint comments  Read comments Complaint category Online Shopping

Peachmode — sending different/ cheap quality product

 vishaless on Sep 24, 2019
Hi team,

Order no:[protected]

I ordered jazzy sky blue colored partywear embroidered georgette suit and i receive a different product.
I ordered a product which is blue in color and has only blue work
The product sent to me is a cheap quality product with golden colorwork, which was not even mentioned on the website.
When i contacted there support they say it is the same product.
They say "since the actual product always differs slightly from the photo seen on computer screen/online. They cannot process the refund."

I am attaching...
Complaint comments  Read comments Complaint category Online Shopping

Peachmode — your order #201369208 - return on discounted item not good

 Ganesh aarti Sbirajdar on Sep 23, 2019
I want to return below suit as i did not find embroidery on black color good. I have accepted other suit.
I dropped email and spoke to customer representative. They did not behave properly. Refund policy is not good. They said sale item they cannot take back.
They should allow credit note and allow us to buys new product.
Please confirm me how will be return and refund process....
Complaint comments  Read comments Complaint category Business & Finances

Peachmode — size issue and dupatta is damage

 Jayshree Dangwal on Sep 18, 2019
My order no.[protected] dt 13.09.2019 of rs. 1250. I have ordered 1 semi stiched green colour gown size : xxl first time but when i got product the gown size is xl size and its label is xxl and duptta's is damage. Still is staisfied with dupatta but when i go to stich my dress my tailor said that its not your size its xl size. Then i called to peachmode customer, they told me that i cant manage return to your gown and cant issue for refund. So please help me to issue my refund rs. 1250...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Peachmode — gown green colour

 jaya dangwal on Sep 17, 2019
My ordered no. Is[protected] dated 13.11.2019 of rs. 1250 i have ordered 1semi stiched dress gown from peachmode its shown at site xxl size but it's fitting like cl size and duppatta is too damage. Then have called to peachmode customer care but they told me that the product is on sale so we cant return ur money. So kindly help me to return the product and my refund....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Peachmode — liars and scam artists [Resolved]

 Oliver10 on Sep 17, 2019
Placed on order online 09/09/2019. Was given confirmation that with 2-3 working days, my order would be shipped as it was in stock. I have been sending emails after not receiving feedback and get the same copy and paste response from vishal sagar saying the same thing that in 2-3 days my order will be shipped. Its been 8 days since my order.
This is a terrible and unprofessional way of running a business. Also, i am based in south africa and peachmode is painting a terrible picture of how business is run in india, they are liars and their behaviour is bordering criminal and fraudulent....
Complaint comments  Read comments Complaint category Online Shopping

Peachmode — flamboyant black colored partywear digital printed georgette long kurti [Resolved]

 k. Bora on Sep 10, 2019
I have ordered an Flamboyant Black Colored Partywear Digital Printed Georgette Long Kurti(Order No[protected] from peachmode( Rs 1399/-) but the quality was really bad as compared to what you are showing on your site and colour is also different. You are writing on your site that you have 7 days exchange policy according to that you will make arrangement of pickup and credit same amount on customer account so they can purchase another piece. But when I tried it I show that this is out of service. Please make arrangement for the return the same ....
Complaint comments  Read comments Complaint category Banks

Peachmode — duplicate product

 rahil abrar on Sep 9, 2019
Product design and fablics looks in image is different from product i received...
It such a cheap quality product
Product is hard to wear and shameful to gave to anyone
I want to return the product and i call to customer for this... But they says product is in sale thats why it doesn't return..
As i know all product on the peachmode is on discount rate... Dats the biggest fraud with customer...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Peachmode — kurtis. bad product and replace and refund policy is not good [Resolved]

 Shiloa on Sep 4, 2019
I ordered for kurties combos in peachmode.. But the quality of the product was too bad.. Fully transparent.. I totally disappointed. And i even compla for tat but they saying no returns policy for that product then what should we do with dat worst bludy product. Compare to this amazon was too good.. Their showing images only good but product was too bad.. H ppl don't take pls or else wil gt fool from dis company no worth for paid money...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Recently Discussed

8 hours 52 minutes ago
Peachmode
not responding
1 days ago
Peachmode
product delivery
1 days ago
Peachmode
return/refund not accepted. poor quality product
2 days ago
Peachmode
return policy
4 days ago
Peachmode
not taking return

Featured Complaints