Peachmode Customer Care
Code Raft Solutions Pvt. Ltd.
Customer satisfaction rating: 59%
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COMPLAINTS

Peachmode Customer Care

Code Raft Solutions Pvt. Ltd.

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Address
C-134, Ground Floor, Defence Colony
New Delhi
New Delhi District
Delhi
India - 110024

Customer Care Phone Numbers and Contacts

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Additional info
Customer satisfaction rating
59%
Complaints
249
Pending
14
Resolved
143
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 07:00 pm
Sun10:00 am - 07:00 pm

Peachmode related photos (46)

Peachmode Complaints & Reviews

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Peachmode — order number 201013900 - peachmode not returning/exchanging this product

 VMamta on May 17, 2019
I order one dress material worth rs 999 from peachmode. The color of the product which i received is different as compared to the one shown in application. When i raised a request to exchange/return the product, they rejected my request stating that its a sale product and hence cant be returned/exchanged. While placing the order it was no where mentioned that the product comes under sale and hence cant be returned/exchanged. Also they dont have any separate section for sale items.

I tried contacting them several times but every time they gave the same response and also the behavior...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Peachmode — poor product quality, bad customer support

 roshnig13 on May 10, 2019
I’m extremely disappointed with the product i received, poor quality and price is more. Peachmode is looting and fooling people. I had ordered dark grey bhagalpuri silk saree which looked good on the website. The one i received is a poor synthetic material plus original price was 799 inr after sale it was 649 inr what i paid. The saree i received clearly states 599 inr as the price. This is cheating in broad daylight. I’ve not got a proper response from the support team and the behaviour when you call them is very rude. They should be forced to stop business. They’re not refunding stating...
Complaint comments  Read comments [3]Complaint category Online Shopping

Peachmode — bad quality issue

 Shahina Tarannum on May 8, 2019
I have bought clothes. It's quality is bad.I want to return and refund money my account. kindly solve my issue. I want to refund money and return clothes.
consider my issue kindly.
Thanks for this. Two Peace's of clothes are not synthetic. I see synthetic but delivery not synthetic.
Clothes are silk....
Complaint comments  Read comments Complaint category Government Organizations

Peachmode — not refunding money for bad product

 Akshata Gaekwad on May 6, 2019
Recently took saree but the quality is too bad, when asked for refund they say will give store credit only if there is some damage in bad product and then u can buy another product.. I mean what is this why cant u return money and what guarantee the other product is of good quality... And what stupid policy is this.. Why cant u give back the money if the customer is not satisfied... Such sites should be shut down for looting people... Not a single product is worth for the cost......
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Peachmode — peachmode refund/return - order: #200984671

 RevathiKarthikeyan on May 3, 2019
I have ordered a refreshing green colored party wear embroidered modal dress material which was looking good in the site.

Bu when i got the product i was totally disappointed.
Seriously the product is very bad quality and you people say we cannot return.
It is not worth for rs.1020 and the color is very bright too.
The product is not similar to the one which is shown in the site
Seriously it is very bad product and the embroidery work comes out.

I want seriously want to return the product. Please suggest next steps.

This site...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Peachmode — bad quality product and color not matching

 Gunjan17 on Apr 29, 2019
Maine apr18 2019 ko 4 suit mangwaye peachmode se, pehley to deleiver bahut late hue uske baad dekha to quality ek dum bekar aur na ahi koi suit jesa picture mai tha wesa hi nikla rang bi unhe urde hue hain ya bilkul alag jesy maine puple magwya aya wo grey color mai.. Quality etni bekar ki puvho mat maine 4419 re kharche hain ab wo mere suit wapis nhi le rahy na hi muje koi refund de rahy hain please meri help karo.. Meri ek month ki adhi salary se suits manwaye they... Ghar mai shaadi hai kisi relative ki.. Please help me.....
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Peachmode — substandard kurtis

 Dr.Jyothi .. on Apr 25, 2019
My order no s[protected]..i had ordered for 2 kurthis, both r of substandard quality n one kurthis fabric sticker has worn out.. wen called dem n asked dat i wanna return it..Mr.Suraj who spoke on phone s so casual abt it n said that it's not possible to return the product.. how can peachmode company deliver substandard clothes to their customers with no return option? Worst company I hv ever seen is peachmode..Amazon, flipkart etc r really excellent.....
Complaint comments  Read comments [2]Complaint category Doctors

Peachmode — return of the shipment 200923994 [#334165]

 Bhagyashree Aher-Pardeshi on Apr 24, 2019
I had ordered 3 sarees under the order no[protected].

However, out of 3 sarees, i did not like the saree “pretty dark peach colored casual wear printed art silk saree” due to its bad quality.
It doesn’t seems to be worth purchase.

When requested them to pick up this particular saree, i got an email stating, this particular product was listed under sale and hence cannot be returned. Where as it was not even listed under sale tab.

On top of that, duringt he entire chain of return email thread, they are sending same copy paste reply about return...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Peachmode — no return back of substandard product

 Verinderjit Singh on Apr 22, 2019
I have ordered a plazo set party wear worth rs 1699 on 16-04-19. The product that i received is much substandard quality and clour also cheap. It seems old product. I requested for the return but their reply is that product is a discountee. So it can not returned. But this product was not categorized in sale. Kindly do needful for return and refund of this product keeping in view of costumer and seller relation....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Peachmode — product return problem [Resolved]

 Priyanka Shukla Bajpai on Apr 19, 2019
I have ordered a black and red party wear georgette suit for rs. 1909/-. The product that i received is very much different from picture shown and material is also very cheap. I requested for the return but it is being told that product was in discount so it can not be returned. Kindly do the needful so that item can be returned. My order no is[protected]....
Complaint comments  Read comments [1]Complaint category Other

Peachmode — dress lehenga [Resolved]

 Sowmya thatavarti on Apr 17, 2019
I purchased a dress from peach mode. I received the product. It was very low quality. And the garment was so dull. I requested to change the colour but they are talking g ao rudely and asking me to do what ever you want. It cost 2000 and completely waste of money. I suggest you every one not to purchase any thing from peach mode. Instead i prime to purchase from amazon...
Complaint comments  Read comments Complaint category Products & Services

Peachmode — low quality [Resolved]

 Hasna sherin on Apr 17, 2019
Sir, i had ordered a salwar suit on 12th march 2019. My order number is[protected]. When i received it was very cheap quality as compared to that shown in the image. I placed the return order then they said it was under the sales category so can't change the product.
Please help me in returning their product and kindly request peachmode to return the amount of 1414 rs in my bank account...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Peachmode — return and refund policy is only for name. [Resolved]

 Swati Dhamdhere on Apr 16, 2019
Product is not similar as orderd when I do refund and return they said it's not provided to ur order.First time but its last time from pechmode very bad experience ever i send both images online and product which I have been received but the y said that we cannot refund and return your product.They are missguiding the customer by talking terms and condition after getting order.....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Peachmode — cheap quality material, fraudulent from picture shown [Resolved]

 Poojasharm on Apr 11, 2019
Hi. I have purchased a suit from peachmode.in and upon delivery i have seen that the quality is very low, nothing to do with the price paid for. It is sub category product with various issues. And the very next day, i am trying to return it but is being rebuked by the company saying that it is same as the picture.

This is the 3rd complaint am. Lodging against the company and nothing is being done from this website or peachmode....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Peachmode — failure to refund cash [Resolved]

 [email protected] on Apr 9, 2019
I placed an order with order no.[protected] on April 2nd for value of rs 1180. The product was on sale. On the same day, I received a call seeking confirmation for the order and stated that no returns are accepted except incase of defective products and wrong products delivered as the product was on clearance sale..
On April 8th, received a defective product with multiple issues. The issue was reported in a mail to [email protected] the same day with pictures of the defects asked for.
Instead of being apologetic for not ensuring the100%quality assurance made, they gave me a suggestion...
Complaint comments  Read comments Complaint category Online Shopping

Peachmode — have not received my order yet [Resolved]

 Sudeepta Panigrahi on Apr 8, 2019
Hi,

I had ordered 2 items from peachmode on 25th March, 2019. I had paid the amount of 1385 for the same a pre payment. It has been a long time(too long time) and I have not received my order yet. I raise a concern in the peachmode customer care site. But did not get any satisfactory reply. Can you please refund the money if you won't deliver the product to my address. I even don't have any probable delivery date information with me. So please either provide a date n time me when you are going to deliver my order or please refund my money back.

Details are:
Order...
Complaint comments  Read comments Complaint category Online Shopping

Peachmode — not refunding [Resolved]

 Funky 😁 on Apr 4, 2019
I had placed order for the product on 3march my order no is[protected] after receiving the order i was not satisfied with the quality and i placed the return order then they said that it was under sales category, so we can't change it. I spoke to one of the executive pooja she said we can't do anything for that and when i told her to change because of size issues, she said we cannot do that because you are changing your statement. I want my money back....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Peachmode — received inappropriate order #200891340 ticket #328087 [Resolved]

 Suma27 on Apr 4, 2019
I had ordered 6 sarees from peachmode but received only two sarees which were not a part of my order at all. I raised a complaint in this and even after 15 days they said we are checking with the concerned department. Now they are saying they have sent the correct products.

I have the items and the parcel cover on which invoice of my six sarees which is very small that can fit only two sarees. That’s more than enough to prove that it’s purely human error while packing but they are denying it....
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Peachmode — return and refund [Resolved]

 shineylopez on Mar 29, 2019
This complaint is against peachmode... I ordered a dress material on 24th march 2019 and when received it was of low quality... I requested to return it same day i received it.. Its given i bought it in sale which i am not aware of and was no where written also at the time of purchase. Please help me in returning their product and i kindly request peachmode to return the amount of 1000 rs in my bank account and i do not want it to be deposited in peachmode store credit... Kindly do me the justice and kindly help to get back my money of rs 1000 paid to peachmode.com...
Complaint comments  Read comments Complaint category Online Shopping

Peachmode — getting a cheap quality dress [Resolved]

 Shamsa on Mar 24, 2019
Dear sir,
I had ordered online a trendy green colored party wear embroidered cotton dress material. This material has very cheap quality as compared to that shown in the image. I informed about this to the company holder also but they said that they can't return it my order no. Is[protected]. At email id mah[email protected] Please help me and return my order to that fake company...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

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