[Resolved] Peachmode — Incomplete product

saloshni

Address:

395010

I purchased a garment and its incomplete, now the company wants me to pay the courier fees, when its not my fault, all i want is what i paid for. Please ask them to give me what i paid for. Order number[protected].

The garment that i purchased is missing the blouse piece, i want a full credit to purchase another garment or delivery of my missing blouse

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Jul 25, 2017

Complaint marked as Resolved

Peachmode customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2017

Peachmode Customer Care's response Hi,

Sorry for the inconvenience caused to you.

As per company international return policy, we do not have a reverse pick-up facility.

Request you to send the package back to us from any nearest national courier to our below mentioned warehouse address and also attached/paste the return invoice attached to this email for returning the product.

Kindly share the scan copy of courier on [protected]@peachmode.com and allow us some time to get it resolved.

The address mentioned below for returning the parcel.

Coderaft Solution Pvt Ltd, Shyam Sangini Textile Market, A Wing, 214-215, Surat Bardoli Road, Kumbharia Gam, Surat, Gujarat, 395010, India.

Once the package reaches our warehouse, our team will check the product and will process it further.

(Note – Return courier expenses would not be reimbursed by the company as per our policy)

For more information on return/refund/cancellation policy of the company, kindly click on below link
http://peachmode.com/refund-cancellation/

Thank you for your co-operation.

Regards
Faisal

Jul 10, 2017

Ragupathigowda Gowda's response I purchased 3sarees It's had damaged so I am not satisfied pls return my money